Billing
Unfortunately, at times customers might be late paying their electric bills. When this happens, we urge our customers to contact us to avoid a disconnection of electric service. We consider disconnecting the electric service for nonpayment a last resort and would rather work out payment arrangements.
No, our men will always go out to read the meters every month. They will do absolutely everything they can before that happens. If it ever were to happen, say the weather was extremely bad, we would inform you of it at the bottom of your bill and offer you a re-read when the weather permits.
Currently $18.05, subject to change. You may contact your power company for an exact amount.
What are you heating with? All electric homes can increase your kilowatt usage. Electric heaters can cause your Kilowatt usage to run your bill $100 or more. If your bill is running high, please check appliances such as the hot water tank, compressors on the freezer/refrigerator, dryer heating elements going bad, etc. You may call your power company for any further questions about your bill.
Payments
Yes, the company we use for our machines requires a 4% fee. It will depend on how much, because it is based on whatever your bill amount is.
We accept cash, card, check, and money order.
Yes, you can make a payment arrangement. For more information, you can go to our Payment Assistance page or call the office and talk with a worker.
You can call and make a payment over the phone with a card. You can come into the office and pay with cash, card, check, or money order. You can mail in a payment or drop it into one of our drop boxes.